1. Acceptance of Terms
By accessing and using Care+Center, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Healthcare Platform License
Permission is granted to use Care+Center for personal healthcare management and communication with healthcare providers. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify, copy, or reverse engineer the platform
- use the platform for any commercial purpose without authorization
- attempt to access other users' protected health information
- remove any copyright or proprietary notations from the materials
3. Medical Disclaimer
The information on this platform is not intended to replace a one-on-one relationship with a qualified healthcare professional and is not intended as medical advice. It is intended as a tool for healthcare management and communication between patients and providers.
4. Protected Health Information (PHI) Security
We are committed to protecting your protected health information and personal data. All medical data, including appointment records, medical history, and communications, is encrypted and stored securely using industry-standard security measures. Access to your health information is restricted to authorized healthcare providers involved in your care and authorized platform administrators.
5. User Responsibilities and Account Security
Users are responsible for:
- Providing accurate and complete health information
- Maintaining the confidentiality of their account credentials
- Using the service in compliance with applicable healthcare laws and regulations
- Not sharing their account credentials with others
- Promptly notifying us of any unauthorized access to their account
6. Healthcare Data Use and Disclosure
Your protected health information may be used and disclosed for treatment, payment, and healthcare operations. We may also use your information to:
- Schedule and manage appointments
- Facilitate communication with your healthcare providers
- Process payments and insurance claims
- Maintain your medical records
- Comply with legal requirements and court orders
We may engage third-party service providers (such as hosting providers, communication platforms, and payment processors) who are contractually obligated to protect the confidentiality and security of your health information.
7. Service Availability and Healthcare Continuity
We strive to maintain high service availability for your healthcare needs but cannot guarantee uninterrupted access. In case of service interruption, we will work to restore service as quickly as possible. We reserve the right to modify or discontinue the service with appropriate notice to users.
8. Limitation of Liability for Healthcare Services
Care+Center provides a platform for healthcare management and communication. We are not liable for the medical advice, diagnosis, or treatment provided by healthcare providers using our platform. Users acknowledge that all medical decisions and treatments are the responsibility of licensed healthcare providers.
9. Data Breach Notification
In the event of a security breach that may have compromised your protected health information, we will notify you and relevant authorities as required by law within the specified timeframes. We will provide information about the breach, steps taken to address it, and measures to protect your information.
10. Right to Access and Amend Health Information
You have the right to access, request amendments to, and receive copies of your health information maintained by our platform. Requests for access or amendments should be made in writing and will be processed within the timeframes required by law.
11. Governing Law and Healthcare Regulations
These terms and conditions are governed by and construed in accordance with the laws of the Philippines and applicable healthcare regulations. You irrevocably submit to the exclusive jurisdiction of the courts in that state or location.
12. Changes to Terms
Care+Center reserves the right to revise these terms of service at any time. Material changes will be communicated to users through the platform or via email. Continued use of the service after changes constitutes acceptance of the updated terms.
13. Contact Information
If you have any questions about these Terms and Conditions or your health information rights, please contact us at support@carecenter.ph